FAQ

FAQs
Inclusive Fashion to us means fashion items that have been designed with every BODY in mind, including those with disability.
People have all different abilities. These differences have previously been ignored in the mainstream market. We at JAM believe that everyone has the right to clothing that enables them to complete this task, just like everyone else (whilst being able to show off their style)
People may experience difficulties with the physical demands of dressing (e.g. buttons or maneuvering arms), the intellectual demands (garment orientation/positioning), or sensory differences (irritation from tags and seams).
JAM was inspired by two awesome teens, Jack and Maddie - hence the name JAM! Want to get to know our story even more? Check out our video on our “About Us” page here
We believe that every person has the right to be able to express themselves through fashion. For too long, those that have a disability, have had to make clunky adjustments to their clothing, or have had to wear items that are adapted for the elderly or infants. Young people deserve to wear age-appropriate clothing items that are on-trend. At JAM, we choose to focus on the aesthetic of our items and brand, without jeopardising the functionality required by those with disability.
To promote universal design and in turn, inclusion for diversity in the Australian fashion industry.
You sure can! If you’re self-managed or third-party managed, you can purchase our items! However, at the moment, we’re not NDIS providers, so if you’re Agency (or NDIS) managed, you unfortunately can’t just yet.. Still want to know more? Read on at our NDIS info page here.
Our items are considered to be “Low Cost Assistive Technology” so can be purchased through the “Low Cost Assistive Tech” or “Consumables” budget in your “Core” area of your NDIS plan. See our NDIS page here for more information
If an item is for pre-order sale, this will be listed in the title and an approx. time till delivery will be in the item description. If the item is going to be delayed, the team at JAM will be in contact with you. Otherwise, sit back and relax you’ve scored yourself a JAM item before they sell out ;)
Yup! When it comes to filling in the “Shipping Details” just fill in your mates address instead of yours. Make sure to pop a comment in the “Notes” box and let us know it’s a gift, we’ll make sure to send a gift receipt instead.
You can find all the info you need on delivery and returns right here
We would LOVE to hear your suggestions! Fill in our suggestions sign up form here
Our sizes are NOT standard childrens or adults sizes because we’re covering several age groups. Worry not, we’ve made a neat little size guide right here to help you figure it out.
Our jacket is created for wheelchair users to be able to put on and take off easily whilst seated. If you want to see how - head over to our “Design Features” page here
Anyone who is in a wheelchair! We specifically designed this jacket to be gender neutral and appropriate for several age groups.
That’s a great question! We don’t have standard sizing here at JAM, so head on over to our size guide here before you purchase!
Our jacket shells are made from 100% Polyester. The lining is 95% cotton, 5% elastane.
Water resistant means that the fabric that makes up the shell of the jacket does not absorb water (it just rolls right off). However, the jacket is not considered completely waterproof as the seams are not waterproof sealed.
Our tees and long sleeves are made from super stretchy, super comfy material with a sensory friendly design. If you want more info, head on over to our “Design Features” page here.
Anyone! This is what makes them INCLUSIVE. How cool would it be to walk down the street and see someone who looks completely different to you, wearing the same top.
95% Bamboo (For the softness), 5% Elastane (For the stretch).
The benefits of bamboo fabric include that it is super soft to touch, hypoallergenic, moisture wicking, anti-bacterial, breathable and thermo-regulating and naturally UV protectant
Elastane provides the extra bit of stretch that some people require to get into their tops. None of that dreaded “rip” as the seam struggles to stretch over your head.
That’s a great question! We don’t have standard sizing here at JAM, so head on over to our size guide here before you purchase!