FAQ
Frequently Asked Questions
Inclusive Fashion to us means fashion items that have been designed with
every BODY in mind, including those with disability.
People have all different abilities. These differences have previously
been ignored in the mainstream market. We at JAM believe that everyone has
the right to clothing that enables them to complete this task, just like
everyone else (whilst being able to show off their style)
People may experience difficulties with the physical demands of dressing
(e.g. buttons or maneuvering arms), the intellectual demands (garment
orientation/positioning), or sensory differences (irritation from tags and
seams).
JAM was inspired by two awesome teens, Jack and Maddie - hence the name
JAM! Want to get to know our story even more? Check out our video on our
“About Us” page
here
We believe that every person has the right to be able to express
themselves through fashion. For too long, those that have a disability,
have had to make clunky adjustments to their clothing, or have had to wear
items that are adapted for the elderly or infants. Young people deserve to
wear age-appropriate clothing items that are on-trend. At JAM, we choose
to focus on the aesthetic of our items and brand, without jeopardising the
functionality required by those with disability.
To promote universal design and in turn, inclusion for diversity in the
Australian fashion industry.
You sure can! If you’re self-managed or third-party managed, you can
purchase our items! However, at the moment, we’re not NDIS providers, so
if you’re Agency (or NDIS) managed, you unfortunately can’t just yet..
Still want to know more? Read on at our NDIS info page
here.
Our items are considered to be “Low Cost Assistive Technology” so can be
purchased through the “Low Cost Assistive Tech” or “Consumables” budget in
your “Core” area of your NDIS plan. See our NDIS page
here for
more information
If an item is for pre-order sale, this will be listed in the title and an
approx. time till delivery will be in the item description. If the item is
going to be delayed, the team at JAM will be in contact with you.
Otherwise, sit back and relax you’ve scored yourself a JAM item before
they sell out ;)
Yup! When it comes to filling in the “Shipping Details” just fill in your
mates address instead of yours. Make sure to pop a comment in the “Notes”
box and let us know it’s a gift, we’ll make sure to send a gift receipt
instead.
You can find all the info you need on delivery and returns right
here
We would LOVE to hear your suggestions! Fill in our suggestions sign up
form
here
Each of our products have their own unique sizing so please make sure you
refer to the
size guide
page before choosing your size!
Yay! We love talking about the features of our clothing! Head over to our
design features
page to see more detail on all of our products. If you still have
questions we love to have a chat, so feel free to send us an email. The
details for this are on our
contact us
page.
Whilst JAM is a small business, we are committed to being as
environmentally friendly as possible, and continuing to improve our
sustainability practices as we grow. Currently, you will find all of the
packaging that your JAM orders arrive in to be fully compostable (even the
labels!). We also have Airrobe available as an option with all of our
products, which means our clothing items can be rented, re-sold or
recycled via Airrobe. We strive to use environmentally-friendly fabrics
when possible, and are constantly learning about how our manufacturing
processes can be more sustainable. We look forward to learning more and
evolving as a brand in this area.